Pigeon Forge Department of Tourism - Tourist information center in Pigeon Forge, Tennessee
TSM PickTourist information center

Pigeon Forge Department of Tourism

Pigeon Forge135 Jake Thomas Rd Pigeon Forge TN 37863
9.4
Outstanding

Best For

Families planning multi-day vacations with children • Couples seeking romantic getaways with mountain scenery • Groups of friends looking for entertainment and dining options

Pro Tip

Contact the department before your trip to request customized itineraries based on your interests - they can provide insider recommendations beyond the typical tourist attractions

About Pigeon Forge Department of Tourism

The Pigeon Forge Department of Tourism serves as your first stop for making the most of your Smoky Mountain vacation. Located in a modern, well-maintained facility, this tourist information center provides free assistance, local maps, brochures, and insider tips about attractions, dining, and lodging throughout the region.

Visitors consistently praise the knowledgeable staff for their warm Southern hospitality and ability to offer personalized recommendations based on your interests and budget. Whether you're planning a family adventure at Dollywood, seeking the best local restaurants, or looking for scenic driving routes through the mountains, the tourism staff can help you craft an efficient itinerary.

The facility features clean restrooms, plenty of free parking, and a comfortable air-conditioned space where you can browse through extensive resources about Pigeon Forge attractions. During popular events like car shows and festivals, the center serves as an excellent meeting point and information hub, with additional staff on hand to assist with the influx of visitors.

While most feedback is positive, some travelers note varying staffing levels throughout the year. It's recommended to call ahead to confirm current hours of operation, especially during off-peak seasons or holidays. The center typically provides vacation planning assistance by phone as well, allowing you to start organizing your trip before arriving in Pigeon Forge.

For the best experience, visit early in your stay to gather information, discount coupons, and local insights that can enhance your entire vacation. The staff can also alert you to current road conditions, seasonal events, and any schedule changes at popular attractions.

Last updated: February 22, 2026 • Based on 180 reviews

Amenities & Features

Knowledgeable, friendly staff who provide excellent local recommendations and resourcesLarge, clean facility with plenty of parking and air conditioningServes as excellent event venue with space for indoor and outdoor activitiesHelpful for trip planning and discovering Pigeon Forge attractions

Opening Hours

Monday8:30 AM to 5 PM
Tuesday8:30 AM to 5 PM
Wednesday8:30 AM to 5 PM
Thursday8:30 AM to 5 PM
Friday8:30 AM to 5 PM
SaturdayClosed
SundayClosed

Best Times to Visit Pigeon Forge Department of Tourism

Visit during weekday mornings for the calmest experience.

🔥Buzzing
Weekend afternoons
☀️Relaxed
Weekday mornings

Tags

Local Favorite

Frequently Asked Questions

What are the hours for Pigeon Forge Department of Tourism?

Check our opening hours section for current times. Hours may vary seasonally.

Is Pigeon Forge Department of Tourism family-friendly?

Yes, Pigeon Forge Department of Tourism welcomes visitors of all ages. It's a popular destination for families visiting Pigeon Forge.

How do I get to Pigeon Forge Department of Tourism?

Pigeon Forge Department of Tourism is located at 135 Jake Thomas Rd Pigeon Forge TN 37863. Use the directions button for navigation.

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