Duration
1-2 hours
Best For
Adventure Seekers • Nature Lovers • Families
Pro Tip
If you're an REI member needing bike or ski/snowboard service, remember to take advantage of the 20% discount and freebies offered with your membership, like free tubes with flat tire repair or free ski/snowboard belt waxes.
About REI
REI's Pigeon Forge location serves as both a retail destination and an outdoor adventure hub for locals and tourists exploring the Great Smoky Mountains. The store offers extensive collections of camping gear, hiking equipment, climbing accessories, and outdoor apparel from leading brands, making it a practical first stop before heading into the nearby national park.
Beyond retail, REI's knowledgeable staff members provide valuable insights about local trails, climbing spots, and seasonal conditions in the Smokies. The store regularly hosts workshops and clinics covering essential outdoor skills like map reading, bike maintenance, and wilderness first aid. Their gear rental service is particularly convenient for visitors who want to try activities like camping or paddling without investing in equipment.
The store layout features dedicated sections for different activities, from backpacking to cycling, with testing areas where you can try out shoes, backpacks, and tents before purchasing. The climbing section includes a shoe-fitting area and expert staff who can match you with appropriate gear for nearby climbing destinations.
REI members ($30 lifetime membership) receive special pricing and annual dividends on purchases. The store typically opens at 10 AM daily, with extended hours during peak tourist seasons. The location includes ample parking and is easily accessible from the main Parkway in Pigeon Forge.
Whether you need a replacement hiking pole, forgot your rain jacket, or want expert advice about local outdoor activities, REI serves as a reliable resource center for outdoor enthusiasts visiting the Smoky Mountain region. The store's combination of quality gear, local expertise, and educational resources makes it more than just a shopping attraction in Pigeon Forge.
Amenities & Features
Don't Miss
Full-Service Bike Shop
REI Pigeon Forge offers a comprehensive bike shop with expert mechanics, a wide selection of bike brands, components, and accessories, plus professional repair services.
Ski & Snowboard Shop
Get ready for winter adventures with top-brand gear and clothing, plus professional tuning, waxing, and repair services for skis and snowboards.
Re/Supply Trade-In Program
REI members can trade in their used gear in good condition for an REI gift card, giving their pre-loved items a new life outdoors.
Used Gear Selection
Shop for gently used gear and apparel at discounted prices through the Re/Supply program. Selection varies by store.
Expert Gear Fitting Advice
Standout staff members provide expert gear fitting advice and local hiking recommendations without pushy sales tactics.
Opening Hours
Best Times to Visit REI
Visit during weekday mornings for the calmest experience.
Frequently Asked Questions
What makes the REI Pigeon Forge store unique?
Besides offering a wide selection of outdoor gear and apparel, REI Pigeon Forge features a full-service bike shop with expert mechanics and also participates in the Re/Supply program, allowing members to trade in used gear for REI credit and purchase gently used items at discounted prices.
Does REI Pigeon Forge offer bike repair services?
Yes, REI Pigeon Forge has a full-service bike shop with trained professionals who can help with bike service needs, repairs, and maintenance. REI members receive a 20% discount on cycle shop services and free tubes with flat tire repair (Co-op Cycles brand tubes only, installed at time of purchase).
Can I trade in my old gear at this location?
Yes, REI members can trade in their used gear that is clean and in good working condition for an REI gift card through the Re/Supply program. You can check online to see what items are eligible and their potential value before bringing them to the store.
Explore More
Explore Pigeon Forge attractions
Discover top-rated spots
Complete Gatlinburg travel guide
Compare the two towns
Save money on your trip
Explore abandoned cabins
Unique Smoky Mountains custom
Sky-high mountain views
Manhattan Project history
Where to eat in the Smokies
Find your perfect stay
Expert travel tips
Explore 1000+ listings