The Christmas Place - Christmas store in Pigeon Forge, Tennessee
TSM PickChristmas store

The Christmas Place

Pigeon Forge2470 Parkway Pigeon Forge TN 37863
9.5
Exceptional

Duration

1-3 hours (longer if you're serious about Christmas decorating or shopping for specific items)

Best For

Christmas decoration enthusiasts • Families with young children • Anyone wanting year-round holiday magic

Pro Tip

Visit on weekday mornings outside of November-December for the most relaxed browsing experience. The personalization stations move much faster when it's not crowded.

About The Christmas Place

Step into a year-round holiday wonderland at The Christmas Place, the South's largest Christmas store right in the heart of Pigeon Forge. This massive retail destination spans multiple themed rooms filled with everything from classic ornaments to elaborate decorative displays that change with the seasons.

What sets this store apart is its sheer variety - you'll find entire sections dedicated to specific themes like woodland creatures, traditional Santas, European glass ornaments, and religious collections. The personalization station lets you customize most ornaments on the spot, making them perfect for commemorating special occasions or family visits to the Smokies.

Kids love exploring the various themed areas, especially during peak holiday season when Santa makes scheduled appearances for photos. The store maintains an impressive array of pre-decorated trees throughout the year, showcasing different decorating styles and current trends in holiday decor.

While admission is free, prices tend toward the premium end, particularly for collector's items and larger pieces. However, you can find items across various price points, from simple candy canes to museum-quality nativity sets. Most visitors spend between 1-2 hours browsing the collections, though serious decorators often stay longer.

The store's organized layout helps prevent overwhelming shoppers, with clear sections for trees, lights, outdoor decor, collectibles, and seasonal candy. The staff typically knows their inventory well and can help track down specific items or suggest decorating solutions.

Pro tip: Visit during off-peak seasons (spring/summer) for a more relaxed shopping experience. The store gets particularly busy during fall and winter months when Pigeon Forge sees its highest tourist traffic.

Last updated: February 22, 2026 • Based on 6,042 reviews

Amenities & Features

Massive selection of Christmas decorations and ornaments covering everything holiday-relatedExceptional customer service with staff who solve problems and make shopping enjoyableImmersive festive atmosphere with falling fake snow and kid-friendly activitiesOn-site sweet shop serving hot apple cider and hot chocolate

Don't Miss

Personalization Stations

This is what sets them apart from regular Christmas stores. You can get names, dates, or special messages added to most ornaments right on-site. We always get our annual family ornament personalized here.

Designer Christmas Tree Displays

Room after room of fully decorated trees in every theme imaginable - rustic, elegant, whimsical, traditional. It's like walking through a Christmas decorator's dream portfolio.

Santa Visits

During peak season, Santa makes regular appearances for photos and visits. The schedule varies, but it's always free and the kids absolutely love it.

Collectibles Section

Serious collectors will spend hours here browsing Department 56 villages, Precious Moments, and other high-end Christmas collectibles. Prices reflect the quality, but the selection is incredible.

Year-Round Christmas Atmosphere

The Bavarian-style building, festive music, and Christmas scents create total holiday immersion no matter what month you visit. It's like stepping into a Christmas movie set.

Outdoor Lights and Decorations

Huge selection of outdoor Christmas lights, inflatables, and yard decorations. They have everything from simple string lights to elaborate animated displays.

Know Before You Go

  • Free parking can fill up during peak season - arrive early on weekends
  • Wear comfortable walking shoes - this place is huge with lots of ground to cover
  • No admission fee required - it's a retail store, not a paid attraction
  • Crowds are heaviest November through December, especially weekends
  • Fully wheelchair accessible with wide aisles throughout

Opening Hours

Monday9 AM to 9 PM
Tuesday9 AM to 9 PM
Wednesday9 AM to 9 PM
Thursday9 AM to 9 PM
Friday9 AM to 9 PM
Saturday9 AM to 9 PM
Sunday9 AM to 9 PM

Best Times to Visit The Christmas Place

Visit during weekday mornings for the calmest experience.

🔥Buzzing
Weekend afternoons
☀️Relaxed
Weekday mornings

Tags

Popular

Frequently Asked Questions

What are the hours for The Christmas Place?

They're open daily year-round, typically 9 AM to 10 PM during peak season. Hours vary by season, so we always recommend calling ahead or checking their website for current times.

How much does The Christmas Place cost?

Admission is completely free - it's a retail store, not a ticketed attraction. You only pay for what you buy, and prices range from affordable ornaments to high-end collectibles.

Do I need reservations for The Christmas Place?

No reservations needed. Just walk right in and start browsing. However, if you want to meet Santa during his visits, those times can get busy.

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