Arcade City Gatlinburg - Amusement center in Gatlinburg, Tennessee
Amusement center

Arcade City Gatlinburg

Gatlinburg727 Parkway Gatlinburg TN 37738
8.9
Excellent

Duration

1-2 hours

Best For

Families • Groups • First-Time Visitors

Pro Tip

Buy your play card online in advance for a significant discount, especially if you plan to spend a good amount of time there.

About Arcade City Gatlinburg

Looking for family entertainment in downtown Gatlinburg? Arcade City Gatlinburg stands out as one of the area's most well-maintained amusement centers, featuring both classic and modern arcade games. The facility earns consistent praise for its exceptionally clean environment - including notably spotless restrooms that regular visitors consider among the best in Gatlinburg.

The arcade houses a diverse selection of games, from traditional skee-ball and racing simulators to the latest interactive experiences. While the claw machines can be challenging (as with most arcades), the friendly staff - particularly known team members like Bruna and Stasha - often go the extra mile to help young players get their desired prizes, sometimes even making up small ticket differences.

The prize redemption counter offers a variety of options, though it's worth noting that some visitors have reported concerns about prize quality and authenticity. Games operate on a rechargeable card system, typical of modern arcades, though pricing can run high - consistent with most tourist area entertainment venues.

What sets Arcade City Gatlinburg apart is its commitment to maintenance - you won't find broken or out-of-order machines here. The air-conditioned space provides a welcome retreat from Gatlinburg's summer heat or winter chill, making it an ideal stop during downtown exploration.

For the best value, look for special promotions, though some guests mention confusion about promotional terms - it's worth clarifying details at the counter before loading your game card. Whether you're killing time during a rain shower or seeking evening entertainment, this centrally-located amusement center offers a reliable, family-friendly gaming experience in the heart of Gatlinburg.

Last updated: February 21, 2026 • Based on 115 reviews

Amenities & Features

Staff members who make exceptions and help kids get desired prizes when they're short on ticketsExceptionally clean facilities, with bathrooms noted as the cleanest in GatlinburgWell-maintained, modern games that work properly and pay out tickets consistentlyFriendly, helpful employees who create memorable experiences for children

Don't Miss

Play Card Savings

Purchase Play Cards online or in person and save money. Get a $30 card for $25, a $65 card for $50, or a $145 card for $100.

Latest Arcade Games

Enjoy a wide selection of the newest and most popular arcade games for all ages.

Awesome Prizes

Redeem your tickets for a variety of exciting prizes.

Friendly Staff

Experience exceptional customer service from helpful and friendly employees.

Clean Facilities

Enjoy a comfortable and hygienic environment with well-maintained facilities.

Know Before You Go

  • Arcade City Gatlinburg uses Play Cards instead of traditional tickets.
  • You can purchase Play Cards online for a discounted price.

Opening Hours

Monday10 AM to 11 PM
Tuesday10 AM to 11 PM
Wednesday10 AM to 11 PM
Thursday10 AM to 11 PM
Friday10 AM to 12 AM
Saturday10 AM to 12 AM
Sunday10 AM to 11 PM

Best Times to Visit Arcade City Gatlinburg

Visit during weekday mornings for the calmest experience.

🔥Buzzing
Weekend afternoons
☀️Relaxed
Weekday mornings

Frequently Asked Questions

What makes Arcade City Gatlinburg different from other arcades?

Arcade City Gatlinburg offers a unique family fun experience with the latest arcade games and awesome prizes. It's known for its exceptionally friendly staff and clean facilities. Plus, it's a green facility that uses Play Cards instead of tickets, automatically loading your winnings onto the card.

How do the Arcade City Play Cards work, and what do they cost?

Arcade City uses Play Cards to track your credits and tickets. You can purchase Play Cards in varying amounts: a $30 card for $25, a $65 card for $50, or a $145 card for $100. These cards can be purchased online or at the Gatlinburg location.

How much do the games cost to play?

The cost of games at Arcade City Gatlinburg ranges from $0.25 to $3 per play, depending on the specific game.

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