How long should I spend at SMO Rafting?

Plan about 3 hours total including check-in, gear-up, and the trip itself. Upper Pigeon runs 1.5-2 hours on the river, while Lower Pigeon takes 1-1.5 hours. Arrive 30 minutes before your scheduled time.

Is SMO Rafting good for kids?

Upper Pigeon requires kids to be 8+ or weigh at least 70 pounds, while the XTREME trip is 12+ only. For younger kids (3+), ask about their Lower Pigeon family float options which are much gentler.

Is there parking at SMO Rafting?

Yes, free parking is available at their Hartford Road outpost where all trips begin. You'll leave your car there while you're on the river - no separate parking fees.

What should I wear for SMO Rafting?

Wear quick-dry shorts, athletic tops, and secure shoes that won't fall off (no flip-flops). You will get soaked, so bring a change of clothes and towel to leave in your car. They provide all safety gear.

Are water levels guaranteed at SMO Rafting?

Between Memorial Day and Labor Day, yes - they guarantee whitewater levels due to scheduled dam releases. Spring and fall flows can be unpredictable, so call ahead to check conditions during shoulder seasons.

Smoky Mountain Outdoors (SMO) Rafting

Duration

3 hours total (1.5-2 hours on river for Upper Pigeon, 1-1.5 hours for Lower)

Best For

Thrill-seekers wanting Class III-IV rapids • Families with kids 8+ who can swim • Groups looking for guaranteed summer water levels

Pro Tip

Book the 11 AM trip during guaranteed water release days for the biggest rapids - call ahead to ask when dam releases are scheduled for maximum flow.

About Smoky Mountain Outdoors (SMO) Rafting

Looking for the most reliable rafting experience in the Smokies? Smoky Mountain Outdoors (SMO) Rafting in Hartford has been mastering the Pigeon River's rapids since 1993, and their expertise shows. Their 4.9-star rating from over 6,000 reviews isn't just luck – it comes from consistently delivering both thrills and safety.

The Upper Pigeon River route serves up Class III-IV rapids that will challenge experienced rafters, while the Lower Pigeon offers a gentler Class I-II experience that's perfect for families and first-timers. What sets SMO apart is their guaranteed water levels between Memorial Day and Labor Day, thanks to scheduled dam releases. This means you won't show up to disappointing water conditions during peak season.

Their riverside location in Hartford puts you right where you need to be, and their check-in process is streamlined to get you on the water efficiently. Each raft is led by a professional guide who knows these waters inside and out – they'll share river lore and safety tips while keeping your group's energy high.

Upper Pigeon adventures start at $52 per person, which is solid value for a 2-hour guided trip through serious whitewater. Summer brings the most consistent conditions, but spring and fall trips can be equally exciting when water levels cooperate. Just remember to arrive 45 minutes before your scheduled trip and wear clothes that can get wet.

Pro tip: Book the morning trips in peak summer for slightly cooler temperatures and smaller crowds. The Hartford location also offers free parking and clean changing facilities, making the whole experience hassle-free.

Last updated: February 21, 2026 • Based on 2,298 reviews

Amenities & Features

Exceptional guides with personality—TJ, Jono, Waffles, and Bart specifically praised for being funny, knowledgeable, and creating a fun atmospherePerfect beginner-friendly rapids that provide thrills without being too intense, with the upper river offering slightly bigger wavesSmooth operation from booking through check-in, with all gear provided and helpful staff throughoutSafe experience even when conditions get exciting—guides keep everything controlled

Don't Miss

Upper Pigeon River Class III-IV Rapids

This is the main event - serious whitewater that'll get your heart pumping. The guides know exactly when to hit each rapid for maximum splash and minimum danger. We've done this run multiple times and it never gets old.

Lower Pigeon Family Float

Perfect for nervous first-timers or families with little ones as young as 3. You'll still get wet and have fun, just without the intense Class IV drops. The scenery along this stretch is gorgeous too.

XTREME Upper Pigeon Adventure

For serious adrenaline junkies only - this cranks up the intensity with bigger drops and more aggressive lines through the rapids. You need to be a strong swimmer and 12+ to even attempt this one.

Guaranteed Summer Water Levels

Between Memorial Day and Labor Day, you don't have to worry about disappointing low water. The scheduled dam releases ensure consistent rapids every single trip during peak season.

Professional Guide Service

These aren't college kids making summer money - SMO's guides are skilled professionals who know every rock and current. They'll keep you safe while making sure you hit the biggest waves possible.

Zipline Combo Packages

Team up with CLIMB Works for a zipline and rafting combo that saves you $20 compared to booking separately. Just leave plenty of time between activities if you're doing both same day.

Know Before You Go

Arrive 30 minutes early at their Hartford Road outpost for check-in and safety briefing
Wear secure water shoes or strapped sandals - flip-flops aren't allowed on the river
Bring cash or card for professional trip photos (around $45) and leave valuables in your car
Summer guarantees water levels, but spring/fall flows vary - call to check conditions
Must be able to swim for XTREME trips; life jackets provided for all participants

Opening Hours

MondayClosed

Tuesday10 AM to 5 PM

Wednesday10 AM to 5 PM

Thursday10 AM to 5 PM

FridayClosed

Saturday10 AM to 5 PM

SundayClosed

Best Times to Visit Smoky Mountain Outdoors (SMO) Rafting

Visit during weekday mornings for the calmest experience.

🔥Buzzing

Weekend afternoons

☀️Relaxed

Weekday mornings

Frequently Asked Questions

What are the hours for SMO Rafting?

They operate Tuesday-Thursday and Saturday from 10 AM to 5 PM during rafting season (March 1 - October 16). Trip times vary based on water releases, so you'll select your specific departure time when booking.

How much does SMO Rafting cost?

Upper Pigeon River trips run about $52 per person, Lower Pigeon costs around $45, and the XTREME Upper Pigeon is about $76. They also offer zipline combo packages that save you $20 compared to booking separately.

Do I need reservations for SMO Rafting?

Yes, SMO strongly recommends reservations for all trips, especially during summer months. You can book online or call ahead - don't risk showing up without one during peak season.