Duration
3 hours total (1.5-2 hours on river for Upper Pigeon, 1-1.5 hours for Lower)
Price
$45-76 per person depending on trip level
Best For
Thrill-seekers wanting Class III-IV rapids • Families with kids 8+ who can swim • Groups looking for guaranteed summer water levels
Pro Tip
Book the 11 AM trip during guaranteed water release days for the biggest rapids - call ahead to ask when dam releases are scheduled for maximum flow.
About Smoky Mountain Outdoors (SMO) Rafting
Smoky Mountain Outdoors has been guiding rafters down the Pigeon River since 1993, earning a reputation as one of the area's premier outfitters. Their experienced guides know every rapid intimately, having navigated these waters for decades.
The Upper Pigeon delivers serious Class III-IV thrills for adrenaline seekers, while the Lower section offers a mellower experience perfect for families with younger children. The company guarantees water levels between Memorial Day and Labor Day, ensuring consistent rapids throughout peak season.
With a 4.9-star rating from over 6,000 reviews, Smoky Mountain Outdoors has clearly mastered the balance of excitement and safety. Their guides maintain high professional standards while keeping the atmosphere fun and engaging.
Spring and fall present more variable water conditions, making summer the most reliable season for consistent rapids. The Hartford outpost's riverside location provides convenient access and a streamlined experience from start to finish.
Upper Pigeon adventures start around $52, delivering solid value for those seeking an authentic whitewater rush in the heart of the Smokies.
Amenities & Features
Don't Miss
Upper Pigeon River Class III-IV Rapids
This is the main event - serious whitewater that'll get your heart pumping. The guides know exactly when to hit each rapid for maximum splash and minimum danger. We've done this run multiple times and it never gets old.
Lower Pigeon Family Float
Perfect for nervous first-timers or families with little ones as young as 3. You'll still get wet and have fun, just without the intense Class IV drops. The scenery along this stretch is gorgeous too.
XTREME Upper Pigeon Adventure
For serious adrenaline junkies only - this cranks up the intensity with bigger drops and more aggressive lines through the rapids. You need to be a strong swimmer and 12+ to even attempt this one.
Guaranteed Summer Water Levels
Between Memorial Day and Labor Day, you don't have to worry about disappointing low water. The scheduled dam releases ensure consistent rapids every single trip during peak season.
Professional Guide Service
These aren't college kids making summer money - SMO's guides are skilled professionals who know every rock and current. They'll keep you safe while making sure you hit the biggest waves possible.
Zipline Combo Packages
Team up with CLIMB Works for a zipline and rafting combo that saves you $20 compared to booking separately. Just leave plenty of time between activities if you're doing both same day.
Know Before You Go
- Arrive 30 minutes early at their Hartford Road outpost for check-in and safety briefing
- Wear secure water shoes or strapped sandals - flip-flops aren't allowed on the river
- Bring cash or card for professional trip photos (around $45) and leave valuables in your car
- Summer guarantees water levels, but spring/fall flows vary - call to check conditions
- Must be able to swim for XTREME trips; life jackets provided for all participants
Visitor Sentiment
Based on reviewsSmoky Mountain Outdoors (SMO) Rafting receives consistently positive feedback from visitors. Located in Hartford, it's a solid choice for the area.
Smoky Mountain Outdoors (SMO) Rafting Opening Hours
Best Times to Visit Smoky Mountain Outdoors (SMO) Rafting
Visit during weekday mornings for the calmest experience.
Tags
Frequently Asked Questions
What are the hours for SMO Rafting?
They operate Tuesday-Thursday and Saturday from 10 AM to 5 PM during rafting season (March 1 - October 16). Trip times vary based on water releases, so you'll select your specific departure time when booking.
How much does SMO Rafting cost?
Upper Pigeon River trips run about $52 per person, Lower Pigeon costs around $45, and the XTREME Upper Pigeon is about $76. They also offer zipline combo packages that save you $20 compared to booking separately.
Do I need reservations for SMO Rafting?
Yes, SMO strongly recommends reservations for all trips, especially during summer months. You can book online or call ahead - don't risk showing up without one during peak season.
How long should I spend at SMO Rafting?
Plan about 3 hours total including check-in, gear-up, and the trip itself. Upper Pigeon runs 1.5-2 hours on the river, while Lower Pigeon takes 1-1.5 hours. Arrive 30 minutes before your scheduled time.
Is SMO Rafting good for kids?
Upper Pigeon requires kids to be 8+ or weigh at least 70 pounds, while the XTREME trip is 12+ only. For younger kids (3+), ask about their Lower Pigeon family float options which are much gentler.
Is there parking at SMO Rafting?
Yes, free parking is available at their Hartford Road outpost where all trips begin. You'll leave your car there while you're on the river - no separate parking fees.
What should I wear for SMO Rafting?
Wear quick-dry shorts, athletic tops, and secure shoes that won't fall off (no flip-flops). You will get soaked, so bring a change of clothes and towel to leave in your car. They provide all safety gear.
Are water levels guaranteed at SMO Rafting?
Between Memorial Day and Labor Day, yes - they guarantee whitewater levels due to scheduled dam releases. Spring and fall flows can be unpredictable, so call ahead to check conditions during shoulder seasons.
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We use a weighted 10-point scoring system to evaluate the best places to visit and things to do in the Smokies.
Scoring is carefully evaluated based on reviews, social signals and expert assessments.
Smoky Mountain Outdoors (SMO) Rafting receives consistently positive feedback from visitors. Located in Hartford, it's a solid choice for the area.
Last Updated Jan 4, 2026
3299 Hartford Rd Hartford TN 37753
3299 Hartford Rd Hartford TN 37753
Hartford
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